Plumm not only provides a centralized platform for your SaaS support channels, it also provides you and your team a place to communicate with each other.
By creating team channels you can minimize the number of platforms that you need to use. This saves on costs, the time between switching software and logging in and out. You also reduce the number of missed support questions and leads that are increasingly coming in from multiple marketing channels.
Check out the short video below to see how you can setup Team Channels.